Returns & Exchanges
At Matilda Jane Clothing, we want you to love your purchase, but if you are not completely satisfied, we accept returns of unwashed and unworn items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund to your original payment method.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid USPS return shipping label and print it directly from your browser or email.
Pack Your Items
Securely place your items in the original packaging or a sturdy mailer, ensuring the printed return label is clearly visible on the outside.
Drop Off and Track
Leave your package at any authorized USPS drop-off location and keep your tracking number handy to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing